Frequently Asked Questions

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  • Yes, you may undergo teeth whitening procedures while wearing tooth gems.

  • Once you have submitted your order on our website, you will have the opportunity to schedule your molding appointment. Please note that the turnaround time is 2-3 weeks for Grillz without stones or custom designs, and 3-5 weeks for Grillz that include stones and/or custom designs.

  • Toothgem crystals provide a retention period of 3 to 12 months, while gold tooth gems can last for several years. Additionally, tooth gems can be removed at any time upon request.

  • Following a teeth whitening treatment, it is advisable to schedule follow-up treatments every 2-3 months to help maintain the results and minimize the reoccurrence of stains. If you are currently using Crest Whitening Strips, we recommend discontinuing their use during this 2-3 month period and instead utilizing our Correction Paste until your next treatment. Our Correction Paste is available for purchase both in-store and online.

  • If your grill does not fit properly, it will need to be remade. If it is too loose, we may be able to make the necessary adjustments in our office. However, if the grill is too tight, it will also need to be remade. Please note that any grill requiring remaking will necessitate a new mold impression of your teeth.

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